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Salesforce Certified Slack Administrator Sample Questions:

1. You work with a team of developers who are responsible for creating a custom ticketing app at your organization.
What should you do to ensure subject matter experts (SMEs) from the developer team are able to continuously manage settings for the custom app?

A) Encourage the developer team to use Workflow Builder to automate ticketing instead of creating a custom app.
B) Create a channel where the SMEs can submit suggested changes, and Org Admins can review and decide whether to apply the suggestions.
C) Add the SMEs as internal app collaborators so they can directly manage the app's settings.
D) Promote the SMEs to Org Admin so they can manage the custom app as well as all other apps installed at your organization.

2. You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)

A) Confirm that you are an admin in both the origin and destination workspaces.
B) Remove all members from the channel. They will need to be added again after the channel has moved.
C) Confirm that all channel members are members of the destination workspace.
D) Confirm that the channel history has been exported.
E) Confirm that the Org Owner is prepared to review and approve the channel move request.

3. In your role as an Org Admin, you are advising a user working on a market research project.
The VP of Human Resources requested a sensitive internal report. Typically, communication takes place in a public project channel.
What should you recommend the user do?

A) Create a private project channel to share the report with the VP and anyone whose information is included.
B) Send the report in a DM to the VP of HR.
C) Send the report in a group DM to the VP and anyone whose information is included in the report.
D) Post the report in the project's public channel.

4. You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?

A) Pre-approve daily productivity apps, and restrict apps that are not commonly used.
B) Turn on app approvals, and have users individually request to install each app.
C) Use an Admin API to manage and approve apps automatically.
D) Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.

5. You're an Org Admin setting up a new workspace for executives collaborating on a confidential acquisition.
How should you set up the workspace access setting?

A) Invite Only
B) Open
C) Hidden
D) By Request

Solutions: