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Microsoft Managing Microsoft Dynamics Implementations Sample Questions:

1. You are working to transition a large-scaled and complex company environment to a Microsoft Dynamics
solution. Your team is currently focussed on deployment activities. You need to make sure that proven cut
over processes are in place to reduce the risks in the go-live period.
Which key tasks should be included when planning for the Go-live cutover?
Choose the 2 that apply.

A) Provide the appropriate level of end user training before Go-live.
B) Ensure final resolution for all change requests and listed issues.
C) Write a Go-live cutover process document that defines the details of the cut-over plan on a stepby- step basis.
D) At least two weeks before the final cut-over is due, run the full cut-over process as a dry run, against one of the other environments.

2. The development consultants are documenting the user interface, business and data layer components that will be required to deliver each proposed system modification. They are also reviewing the design security and identifying additional security requirements.
What are they doing?

A) Creating the technical design document for the proposed system modification.
B) Identifying process testing scenarios
C) Creating the gap design in the functional design document.
D) Creating the solution design document, including all solution design elements for presentation and eventual sign-off by the customer.

3. Your team started a pilot rollout scenario to implement and deploy a Microsoft Dynamics solution. You notice that the customer continually adjusts the solution and that the project is not moving forward. You are stuck in the analysis phase.
How can you ensure this pilot project moves forward?

A) Make extra analysis resources available to this project.
B) Start new budget negotiations for the extra analysis time-spend.
C) Adhere to a clear and strict timeline.
D) Make change requests for every adjustment that the customer makes.

4. A prospective customer asks your sales person to prove that the proposed solution supports the specific
industry requirements. You need to ensure due-diligence is achieved.
What should you recommend?
Choose the 2 that apply.

A) A system test or demonstration of exactly how the software will be used at the customer site; participants must have an expectation that the project is still in design and feedback on key points is needed.
B) A scripted and well prepared proof of concept.
C) A demonstration of the software and processes through realistic Customer Business Scenarios that include representative customer data.
D) A joint application design (JAD) or prototyping session where the software values/code tables are configured or populated in the session.

5. Your team started a pilot rollout scenario to implement and deploy a Microsoft Dynamics solution. You notice that the customer continually adjusts the solution and that the project is not moving forward. You are stuck in the analysis phase.
How can you ensure this pilot project moves forward?

A) Make extra analysis resources available to this project.
B) Start new budget negotiations for the extra analysis time-spend.
C) Adhere to a clear and strict timeline.
D) Make change requests for every adjustment that the customer makes.

Solutions: