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Microsoft PL-900 Exam Syllabus Topics:

TopicDetails

Describe the business value of Power Platform (15-20%)

Describe the business value of Power Platform services- analyze data by using Power BI
- act with Power Apps
- build solutions that use Microsoft Dataverse
- create flows by using Power Automate
- use connectors to access services and data
- create powerful chatbots by using a guided, no-code graphical interface
Describe the business value of extending business solutions by using Power Platform- describe how Dynamics 365 apps can accelerate delivery of Power Platform business solutions
- describe how Power Platform business solutions can be used by Microsoft 365 apps including Microsoft Teams
- describe how Power Platform business solutions can consume Microsoft 365 services
- describe how Power Platform business solutions can consume Microsoft Azure services including Azure Cognitive Services
- describe how Power Platform business solutions can consume third-party apps and services
Describe Power Platform administration and security- describe how Power Platform implements security including awareness of Microsoft Dataverse security roles, Azure Identity Services, and Access Management (IAM)
- describe how to manage apps and users
- describe environments
- describe where to perform specific administrative tasks including Power Platform Admin center, Microsoft 365 admin center
- describe Data Loss Prevention (DLP) policies
- describe how the platform supports privacy and accessibility guidelines

Identify the Core Components of Power Platform (15-20%)

Describe Microsoft Dataverse- describe the Power Apps user experience
- describe tables, columns, and relationships
- describe use cases for solutions
- describe use cases and limitations of business rules
- describe the Common Data Model (CDM)
- describe how to use common standard tables to describe people, places, and things
Describe Connectors- describe the native Dataverse connection experience
- describe triggers including trigger types and where triggers are used
- describe actions
- describe licensing options for connectors including standard or premium tier Identify use cases for custom connectors
Describe AI Builder- identify the business value of AI Builder
- describe models including business card reader, detection model, form processing model, and prediction model
- describe how the Power Apps and Power Automate can consume AI Builder data

Demonstrate the capabilities of Power BI (15-20%)

Identify common Power BI components- identify and describe uses for visualization controls including pie, bar, donut, and scatter plots and KPIs
- describe types of filters
- describe the Power BI Desktop Reports, Data, and Model tabs
- describe uses for custom visuals including charts or controls Compare and contrast dashboards and workspaces
- compare and contrast Power BI Desktop and Power BI Service
- compare and contrast dashboards, workspaces, and reports
Connect to and consume data- combine multiple data sources
- clean and transform data
- describe and implement aggregate functions
- identify available types of data sources including Microsoft Excel
- describe use cases for shared datasets and template apps and how to consume each
Build a basic dashboard using Power BI- design a Power BI dashboard
- design data layout and mapping
- publish and share reports and dashboards

Demonstrate the capabilities of Power Apps (15-20%)

Identify common Power Apps components- describe differences between canvas apps and model-driven apps
- describe portal apps
- identify and describe types of reusable components including canvas component libraries and Power Apps Component Framework (PCF) components
- describe use cases for formulas
Build a basic canvas app- describe types of data sources
- connect to data by using connectors
- combine multiple data sources
- use controls to design the user experience
- describe the customer journey
- publish and share an app
Describe Power Apps portals- create a portal by using a template
- describe common portal customizations
- identify differences in portal behavior based on whether a user is authenticated
- apply a theme to a portal
Build a basic model-driven app- add tables to app navigation
- modify forms and views
- publish and share an app

Demonstrate the capabilities of Power Automate (15-20%)

Identify common Power Automate components- identify flow types
- describe use cases for flows and available flow templates
- describe how Power Automate uses connectors
- describe loops and conditions including switch, do until, and apply to each
- describe expressions
- describe approvals
Build a basic flow- create a flow by using the button, automated, or scheduled flow template
- modify a flow
- use flow controls to perform data operations
- run a flow
- modify a flow

Demonstrate the capabilities of Power Virtual Agents (10-15%)

Describe Power Virtual Agents capabilities- describe use cases for Power Virtual Agents
- describe where you can publish chatbots
- describe topics, entities and actions
- describe message nodes, question nodes, conditions, trigger phrases, and the authoring canvas
- identify common pre-built entities
Build and publish a basic chatbot- create a chatbot
- create a topic
- call an action
- test a chatbot
- publish a chatbot
- monitor chatbot usage
- monitor chatbot performance

Reference: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/pl-900

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Demonstrating the Capabilities of Power Virtual Agents

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