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HP Selling HP EMEA cMPS Sample Questions:

1. What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

A) serial numbers of devices
B) PDF document of signed contract
C) copy of the pricing tool, including the detailed calculation S contract start date and end date
D) amount of non-HP devices at the customer site

2. What does the HP Embedded Web Server do?

A) Enables remote management of the imaging and printing device
B) Automatically configures settings upon connection to the network
C) Shows which devices are available for printing
D) Automatically notifies the IT department when an imaging or printing device is in use

3. What is big data?

A) Typical data flow in an office with 100 or more nodes and 50 or more people
B) Print jobs or digital sending jobs that are larger than 10 MB of encrypted or plain text data
C) Data stored on a RAID array or similar central data base storage device
D) Collections of information that are so large and complex, they are difficult to process and manage

4. When should HP Care Pack Services be used within a cMPS contract?

A) Decided by thepartnerand it is an option as part of the cMPS program
B) Mandatory for all HP devices supported under the cMPS program
C) Always, when supporting HP commercial MFP
D) Only when service level responses of less than 4 hours are required

5. What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?

A) A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
B) All upload files are converted into an XML format prior to uploading to the ICPP portal
C) The supplies import has the correct contract ID to match the contract upload ID.
D) The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.

Solutions: