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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which describes a business capability assessment?

A) Review of current capability metrics
B) Brainstorming about how process model governance could be improved
C) A survey covering skills levels within the customer's IT organization
D) How capabilities are currently implemented in competitive organizations (measurement formulas)

2. Which is a benefit from establishing credibility with multiple customer stakeholders?

A) You build a basis for gaining insight into a range of customer viewpoints or priorities
B) You gain influence with the IT Executive, since they alone can help you displace a competitor
C) You increase the odds of gaining an advocate for the largest cost alternative you can offer the customer
D) This shows your #1 priority is to build friends and allies

3. What should your next step be once you have completed defining your recommended solution?

A) Present to the relevant stakeholders for buy-in
B) Measure benefits realization
C) Conduct business requirements analysis
D) Develop business case

4. Which two insights would a private company executive expect you to know about their industry?
(Choose two.)

A) General timing that new major industry regulations go into effect
B) Market shares of the top two public and top three private company competitors
C) Names of at least two major industry players known for their innovative use of technology
D) Revenue growth rate of the company's two largest divisions, by geography

5. Which of the following can best help you establish credibility with a customer executive?

A) Ask informational questions about industry trends
B) Talk a lot about your product's new features
C) Demonstrate awareness and interest in learning more about the company's priorities and published financials
D) Describe the benefits of Cisco's approach to customer support

Solutions: