High-rank content

We offer free demos and updates if there are any for your reference beside real 642-241 real materials. By downloading the free demos you will catch on the basic essences of our 642-241 guide question and just look briefly at our practice materials you can feel the thoughtful and trendy of us. About difficult or equivocal points, our experts left notes to account for them. So 642-241 exam study materials are definitely valuable acquisitions. Wrong practice materials will upset your pace of review, which is undesirable. Only high-class 642-241 guide question like us can be your perfect choice.

Efficient process with various choices

The world is rapidly moving forward due to the prosperous development of information. Our company is also making progress in every side. The first manifestation is downloading efficiency. A lot of exam candidates these days are facing problems like lacking of time, or lacking of accessible ways to get acquainted with high efficient 642-241 guide question like ours. To fill the void, we simplify the procedures of getting way, just place your order and no need to wait for arrival of our 642-241 exam study materials or make reservation in case people get them all, our practice materials can be obtained with five minutes.

Our 642-241 real materials support your preferences of different practice materials, so three versions are available. PDF version - legible to read and remember, support customers' printing request. Software version of 642-241 real materials - supporting simulation test system, and support Windows system users only. App online version of 642-241 guide question - suitable to all kinds of equipment or digital devices, supportive to offline exercises on the condition that you practice it without mobile data. You can take a look of these 642-241 exam study materials and take your time to decide.

Having a good command of professional knowledge for customers related to this 642-241 exam is of superior condition. However, that is not certain and sure enough to successfully pass this exam. You need efficiency and exam skills as well. Actually, a great majority of exam candidates feel abstracted at this point, wondering which one is the perfect practice material they are looking for. To make things clear, we will instruct you on the traits of our 642-241 real materials one by one. Here we recommend our 642-241 guide question for your reference.

DOWNLOAD DEMO

Customer-oriented tenet

We emphasize on customers satisfaction, which benefits both exam candidates and our company equally. By developing and nurturing superior customers value, our company has been getting and growing more and more customers. To satisfy the goals of exam candidates, we created the high quality and high accuracy 642-241 real materials for you. By experts who diligently work to improve our practice materials over ten years, all content are precise and useful and we make necessary alternations at intervals.

Cisco Unified Contact Center Enterprise Design (UCCED) Sample Questions:

1. In a Cisco Unified Contact Center Enterprise customer design, there is a remote PSTN voice gateway with a single T1 in a G.729 region. Calls will cross the WAN to reach one of 14 agents using G.729 Cisco IP phones or be queued in one of 10 available Cisco Unified IP IVR ports (configured for G.711). Which is the correct quantity and type of resource to support these calls in this configuration?

A) 24 hardware transcoders
B) 24 conference bridges
C) 10 hardware transcoders
D) 10 conference bridges

2. A new contact center deployment does not have an exact busy hour call attempt number for the sizing tools. The customer plans to hire 1500 agents and projects that each call will average four minutes, including wrap-up. Which value is the best estimate to use for busy hour call attempts?

A) 22,500
B) 24,750
C) 15,000
D) 10,000
E) 30,000

3. In a Cisco Unified Contact Center Enterprise 7.5(1) design, the customer requires that its agents be able to have personal lines (DID) as well as their agent extensions. Using the Cisco Unified Communications Manager 6.1(1) partition feature, how should the following agent phone be configured?
Agent ACD linE. 4000 (DN)
Agent DID linE. 5000 (personal line)
Partition: Personal - Allow personal calls
Partition: ACDDN - Allow Cisco Unified Contact Center Enterprise calls only

A) Line 1: 4000 Partition Personal, Line 2: 4000 Partition ACDDN
B) Line 1: 4000 Partition ACDDN, Line 2: 4000 Partition Personal
C) Line 1: 4000 Partition ACDDN, Line 2: 5000 Partition Personal
D) Line 1: 5000 Partition ACDDN, Line 2: 5000 Partition Personal

4. What role does the Cisco Unified ICM play in the Cisco Unified Contact Center Enterprise solution?

A) records and stores voice calls for quality purposes
B) terminates media streams for agents and callers
C) provides routing and queuing instructions for contacts
D) plays music on hold and in queue for callers

5. In a Cisco Unified Contact Center Enterprise that is deployed in a multisite centralized model, which resource can be used for transcoding?

A) Cisco Unified IP IVR CTI ports
B) Cisco Unified Communications Manager CTI route points
C) Cisco Unified Communications Manager software conference bridge resources
D) Cisco Unified IP phone built-in-bridge

Solutions: