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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following can be used to Backup a BlackBerry 10 (BB10) device?

A) BlackBerry Link
B) BlackBerry Desktop Manager and BlackBerry Device Manager
C) BlackBerry Desktop Manager
D) BlackBerry Link and BlackBerry Desktop Manager

2. Which of the following is a valid way to delete user installed applications?

A) Connect the BlackBerry 10 (BB10) Device using USB and use the BlackBerrylinkto delete applications.
B) Use the BlackBerry Desktop Manager to delete applications.
C) Use the BlackBerry Link to delete applications using the Wi-Fi link.
D) Tap and hold on any application on the home screen to be able to delete or move an application.

3. Where can a user edit folder redirection on a new BlackBerry 10 (BB10)?

A) System Settings Notifications
B) BlackBerry Balance
C) Accounts in System Settings
D) BlackBerry Hub settings

4. When logs are requested by BlackBerty. what application and command is used to gather the requested logs?

A) Open Help, select Support, swipe down from the bezel and select Create Report from the top panel.
B) Open Help, select Home, swipe down from the bezel and select Supportfrom the panel
C) Open Help, select Support and then select the newty available Create Report on the bottom panel.
D) Open Help, select Support and select Log Submission from the List.

5. What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?

A) Launch an application (shortcut key)
B) Adjust the Volume up/down
C) Power on/off the device
D) Answer a phone call

Solutions: