Exam Name: Specialist Call Center Implement and Support Elective Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist
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Avaya 132-S-720-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Advanced Features and Optimization | - Routing optimization
|
| Operations and Support | - Troubleshooting
|
| Implementation and Configuration | - Integration and connectivity
|
| Call Center Solution Overview | - Contact center deployment models
|
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