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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?

A) Two users with Power User licences
B) Two users with Avaya Equinox Conferencing host licences
C) One user with Office Worker licence, one user with Power User licence
D) Two users with Avaya Equinox Meetings Online virtual meeting rooms

2. Refer to the IT-FAC scenario and exhibits.



The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)

A) It supports off-premise connectivity.
B) It operates on a separate DECT network.
C) It utilizes the WiFi network of APs.
D) It uses a line of ruggedized endpoints.

3. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

A) Predictive Outbound
B) Web Chat
C) MMS Text Messages
D) Scanned Documents

4. Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A) one-X Agent
B) Avaya Agent Desktop
C) Avaya Communicator
D) Agent Desktop Display

5. Refer to the Scenario: IT-FAC.

To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?

A) No additional user licenses
B) Six additional Power user licenses
C) 16 additional Mobile user licenses
D) 16 additional Office user licenses

Solutions: