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Avaya IP Office™ Platform Implement Certified Sample Questions:

1. Which feature allows a user to forward their calls to an external number?

A) Call Forwarding
B) Remote Call Forward
C) Call Diversion
D) Mobile Twinning

2. Which license is required for IP Office Contact Center agents?

A) Teleworker
B) Power User
C) Contact Center Agent
D) Office Worker

3. What is the maximum number of simultaneous calls supported by an IP500 V2 with a VCM32 card?

A) 64
B) 32
C) 128
D) 16

4. Which feature allows a user to barge into an active call?

A) Call Forwarding
B) Call Intrusion
C) Call Pickup
D) Call Recording

5. Which application is used to configure the IP Office system?

A) Voicemail Pro
B) IP Office Manager
C) SoftConsole
D) one-X Portal

Solutions: