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CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A company wants to enforce the following browser requirements:
Administrators can add URLs to the Trusted URL list
Passwords will not be stored through the browser
When the browser is closed, all history will be saved
Browser security will be set to high
Specific URLs or ratings will be restricted from access
Which of the following is the best for the technician to configure?

A) Browser policy
B) Web proxy
C) Group Policy
D) Web gateway

2. Which of the following is found in an MSDS sheet for a battery backup?

A) Voltage specifications
B) Emergency procedures
C) Installation instructions
D) Configuration steps

3. A user receives a new personal computer but is unable to run an application. An error displays saying that .
NET Framework 3.5 is required and not found. Which of the following actions is the best way to resolve this issue?

A) Ignore the dependency and install the latest version 4 instead.
B) Download the dependency via a third-party repository.
C) Forward the trouble ticket to the SOC team because the issue poses a great security risk.
D) Resolve the dependency through the ' Turn Windows features on or off ' menu.

4. A customer's laptop will not turn on. The customer is distraught and panicking because the laptop contains family pictures that can never be replaced. Which of the following communication techniques is most important for the technician to demonstrate in this situation?

A) The technician should provide the customer with the appropriate SLA
B) The technician should project confidence and maintain a positive attitude
C) The technician should inform the customer about replacement options for an increased cost
D) The technician should be dressed in appropriate business casual attire

5. A support technician must install software that allows a user to deliver a project status presentation to external stakeholders. Which of the following software types should the technician install?

A) RMM
B) WinRM
C) Secure file transfer
D) Videoconferencing

Solutions: